Returns & Exchanges
At ShopWSS, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, you can return or exchange them within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn items in their original packaging with all tags attached to ensure a smooth processing of your refund.
Ship It Back
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing